Yaoyuan Electric Website Privacy Policy

Information we may collect

When you send an inquiry, we may receive your product interest, company or buyer name, buyer type, sales channel, country, order quantity, plug type, voltage and frequency, packaging request, destination port, quotation basis, required arrival window, WhatsApp number, email address, and message content.

If you allow optional analytics, the website may collect basic measurement information such as page views, device screen size, language, referral source, approximate visit time, IP address, approximate country and city, clicked WhatsApp links, and inquiry form actions. A local visitor identifier may be stored in the browser to count repeat visits.

Contact details submitted through the wholesale inquiry form are stored in our protected first-party lead records after the buyer accepts the form consent and are used to prepare business communication. When optional analytics are allowed, Google Analytics and Meta Pixel may receive non-sensitive event dimensions such as product interest, country, buyer type, sales channel and campaign code; the form does not send the buyer name, email address or WhatsApp number as event parameters to those services.

Optional analytics choices

Google Analytics and Meta Pixel are optional. They are not loaded until you select “Allow analytics.” You may select “Essential only” and continue using product pages, factory evidence, buyer guides and inquiry forms. Use the “Privacy choices” control in the website footer to review or change your selection later.

Data retention and access

First-party website analytics and inquiry-event records are normally retained for no longer than 24 months and are automatically removed after that period. Access is restricted to the company administrator and authorized sales personnel. Buyers may request correction or deletion of submitted contact information by emailing sales@yaoyuanfactory.com.

How we use information

Information is used to reply to wholesale inquiries, prepare product and quotation communication, understand buyer interest, improve website content, and protect the website from abuse. We do not publish your inquiry details on the website.

Third-party services

WhatsApp links open a third-party service. When you contact us through WhatsApp, your use of WhatsApp is also subject to WhatsApp's own terms and privacy policy.

The website uses Google Analytics and Meta Pixel to measure page and inquiry actions. Those services may process technical and event information according to their own privacy terms.

Data sharing

We do not sell personal inquiry information. Information may be shared only when needed for responding to your inquiry, arranging business communication, complying with legal requests, or protecting our business and website.

Contact for privacy questions

For privacy questions, contact Zhongshan Yaoyuan Electric Appliance Co., Ltd. by email at sales@yaoyuanfactory.com or WhatsApp +86 186 3896 6870.